THE SILVER LINE HELPLINE
Registration #1147330 · Registered
www.thesilverline.org.ukinfo@thesilverline.org.uk
The Silver Line Helpline 7th Floor EC3N 2LB
The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services.
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About THE SILVER LINE HELPLINE
THE SILVER LINE HELPLINE is a registered charity in England and Wales (registration number 1147330). Based on official Charity Commission data, it holds a "Good Standing" rating with a CharityScore of 62/100 — a charity in good standing with solid but not exceptional governance indicators. This reflects adequate performance across most criteria, though some areas fall short of the strongest-rated charities. In its most recent reporting year (2023), THE SILVER LINE HELPLINE reported a total income of £728,657 and total expenditure of £1,032,858, a spending ratio of 142% indicating a strong proportion of funds directed to charitable work. According to the Charity Commission register, THE SILVER LINE HELPLINE describes its activities as follows: The Silver Line is a unique national service that provides three key functions to support older people:1. a signposting service to link them into the many and varied services that exist around the country;2. a friendship service to combat loneliness; and 3. a means of empowering those who may be suffering abuse and neglect and, if appropriate, transferring them to specialist services. Our analysis found no significant governance concerns for THE SILVER LINE HELPLINE. No regulatory actions, filing failures, or financial anomalies were detected in the available public data. This profile is based on data publicly available from the Charity Commission for England and Wales and is updated periodically as new filings are processed. CharityScore UK provides independent, data-driven transparency ratings to help donors give with confidence — we are not affiliated with this charity or any government body.

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Financial History
Latest spending ratio: 141.7% of income spent on charitable work
| Year | Income | Spending | Ratio |
|---|---|---|---|
| 2023 | £728,657 | £1,032,858 | 142% |
Data sourced from the Charity Commission for England & Wales · Last scored 6/11/2026